Instant spike detection
A weekly report is too slow for a real crisis. We check your platforms every 3 hours and email you the moment negative mentions spike above your normal average — not on every routine complaint.
A weekly report is too slow for a real crisis. We check your platforms every 3 hours and email you the moment negative mentions spike above your normal average — not on every routine complaint.
We track your normal baseline over time. An alert only fires when negative mentions in a check are both above a minimum threshold and more than double your recent average — so you're not interrupted by ordinary day-to-day complaints, only genuine spikes.
Curious why this matters? Read why instant detection matters for your brand →